Let’s face it; most people underestimate the work us translators do. This comes from many different sources throughout our life and is in most cases the result of a general ignorance of translation, its difficulties, and its value. -Underestimation by friends/acquaintances When I was studying translation, I often had to respond to offensive remarks from people I knew, ranging from complete ignorance (Are you…

It is no news to you, I am sure, how important it is for a company or service to have good customer service. The best companies always pay the utmost attention to the people they hire for these positions and usually monitor them on a daily basis to make sure they behave nicely to customers (sometimes even in a scary, Big Brother sort of…